Everything you might want to ask.

Not until we've spoken and agreed a time. Your online request starts that conversation.

We measure, check levels, the existing surface, edges, access and where water will go, and show you samples.

Usually not. We prepare a written proposal afterwards so the scope and price are worked out in detail.

The base supports the surface and carries the loads above it. Its depth, material and compaction need to suit your ground and the way the driveway is used.

Sometimes. Only if the existing base is sound and the levels work. We check before recommending an overlay.

Water has to go somewhere. Your proposal says where, whether that's through a permeable build-up, to a soakaway or to a drain.

Some front-garden surfaces need it, depending on size, permeability and drainage. We'll flag it, but please confirm with your council.

No. An indicative estimate is a guide. A fixed quotation follows your site assessment and sets out the exact scope.

Your proposal explains each payment stage, the amount due and when it becomes payable. Any deposit terms are set out for you to review.

We agree any variation in writing, with its price and effect on the programme, before doing the work.

See our aftercare page. Care depends on the surface and the manufacturer's guidance for the materials used.

Your proposal sets out the applicable guarantee terms, including the cover, conditions and any product warranties, so you can review them before accepting.